Shipping policy

Shipping Policy

Thank you for shopping with ZenNest. We aim to provide a smooth and reliable delivery experience for all customers in the United Arab Emirates.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time (UAE)

Estimated delivery time after dispatch:

Dubai / Abu Dhabi / Sharjah: 5–10 business days
Other Emirates: 7–12 business days

Delivery times may vary depending on demand, customs, courier operations, weather, or peak seasons.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email or SMS (when available). Tracking updates may take a few days to appear after dispatch.

Shipping Costs

Shipping charges are calculated at checkout unless we are running a free shipping promotion.

Delays

While we do our best to deliver on time, occasional delays may occur due to customs clearance, logistics issues, or high seasonal demand. We appreciate your patience.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.